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Prior to your Hot Tub Installation

Site Survey

We can arrange a home visit to do a site survey and help ensure your hot tub is situated in the ideal part of your garden.  Alternatively you can contact our team and we can facilitate a virtual site survey with you.

Depending on the Jacuzzi® you have purchased, we normally need between 100-120cm of clear & unobstructed width and between 220 - 235cm in height along the entire route.

Jacuzzi’s arrive on their side. A minimum of two installers will be there on the day to deliver and position your Jacuzzi. 

After the ideal location has been found we will advise you on the solid flat base, setting up the electrics and making sure that you have a water supply nearby. We keep in touch throughout your installation to help keep work on track and answer any questions that may have arisen during this part of the preparation.

Preparing for your Hot Tub Installation

Preparing for your Hot Tub Installation

Preparing for delivery and installation is imperative to ensure your hot tub can be delivered and installed on the agreed date. Preparation for your hot tub includes creating a foundation for your hot tub, ensuring the hot tub can be connected to the electrical supply and can be filled with water. For the exact dimensions required for your hot tub base, please contact your sales expert and they will advise what you require.

Aftercare & Maintenance

Hydrolife Aftercare

It is important to Hydrolife that we continue to help you get the most out of your Jacuzzi® hot tub.  We offer all our customers an exclusive membership to our Hydrolife Members club that entitles you 20% discount on all Jacuzzi® chemicals and accessories as well as the option to spread the cost of your annual service.

We then provide newsletters to keep all customers up to date with what’s happening within Hydrolife and the latest technology & chemical developments from Jacuzzi.

And please remember, should you need us at any point, you can call us, email or come into your local showroom again. We’re always happy to advise and help.

Warranty Area J500 & J400 J300 J200
Shell Structure 10 Years 10 Years 5 Years
Shell Surface 7 Years 7 Years 4 Years
Equipment & Controls 4 Years 3 Years 2 Years
Plumbing Components 4 Years 3 Years 2 Years
Cabinet 5 Years 5 Years 1 Years

Market leading warranty