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From the moment your Jacuzzi® Hot Tub is installed, we want to ensure that your Jacuzzi® Hot Tub ownership is as simple and carefree as possible.



Meet our outstanding Aftercare team.

They are a compassionate, diligent team who will go above and beyond to assist you in any way they can. From questions about hot tub chemicals to servicing, they really are your go-to contact for all your Jacuzzi® Hot Tub needs.

We are totally committed to keeping our lines of communication open... it's what we believe in.

Rachelle Cummins
Rachelle CumminsOperations Manager

Dedicated and thorough, Rachelle will be on hand to support every aspect of your jacuzzi ownership from prep purchase to ongoing customer care. Conscientious and kind, she will ensure your customer journey is nothing short of fantastic and service to tell your family and friends about.

Pippa Way
Pippa WayHydrolife Aftercare

New to the team, Pippa is here to help you with all your aftercare needs.

Victoria Davis
Victoria DavisHydrolife Aftercare

Friendly and helpful, Victoria is on hand to help you with any questions you might have about the care of your hot tub. Whether you're ordering accessories or have questions about servicing, she will go above and beyond to ensure you get the best service possible.

Alex Harradine
Alex HarradineHead of Concierge and Aftercare

Committed and thorough, Alex will be on hand to support you right from the moment you purchase until the day of your installation. Thoughtful and kind, Alex will make sure your journey to owning a Jacuzzi® Hot Tub is the best experience possible.

Got a quick question?

Or get in touch with our aftercare team

0800 368 9840