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From the moment your Jacuzzi® Hot Tub is installed, we want to ensure that your Jacuzzi® Hot Tub ownership is as simple and carefree as possible.



Meet our outstanding Aftercare team.

They are a compassionate, diligent team who will go above and beyond to assist you in any way they can. From questions about Hot Tub chemicals to servicing, they really are your go-to contact for all your Jacuzzi® Hot Tub needs.

We are totally committed to keeping our lines of communication open... it's what we believe in.

Lisa Fox
Lisa FoxHydrolife Customer Care Manager

Considerate and friendly, Lisa will be there to help you with all your Jacuzzi® Hot tub needs. From helping you choose the right Hot Tub chemicals, to finding your perfect Hot tub accessory, she will go the extra mile to make sure you get the best out of your Hot Tub!

Rachelle Cummins
Rachelle CumminsCustomer Services Manager

Dedicated and thorough, Rachelle will be on hand to support every aspect of your jacuzzi ownership from prep purchase to ongoing customer care. Conscientious and kind, she will ensure your customer journey is nothing short of fantastic and service to tell your family and friends about.

Natalie Harrison
Natalie HarrisonHydrolife Senior Sales Manager

No request too big, no task too small – Natalie is our all-round superstar! Diligent, super-organised and always willing to go the extra mile to make sure that you get the Jacuzzi® hot tub of your dreams.

Sophie Hatherly
Sophie HatherlySales Manager

Leading our Kent Jacuzzi® Spa team, Sophie is enthusiastic about everything Jacuzzi® related. She has a deep Jacuzzi® product understanding and amazing hot tub knowledge. All this paired with an incredible can-do attitude and a focus to tick every box required she really is an asset to Hydrolife hot tubs.

Charlotte Dean
Charlotte DeanSenior Sales Manager

Leading the Cheshire Jacuzzi® Spa team, Charlotte is an organised, diligent and compassionate sales person, who prides herself on listening and delivering exactly what her hot tub & swim spa customers are looking for when purchasing a Jacuzzi® spa product

Get in touch with our aftercare team

0800 368 9840