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Welcome to our owner's resource centre

Explore our Jacuzzi® resource centre for useful resources and videos to help you keep your hot tub in tip top condition.

Common Hot Tub Problems & Solutions

Stepping into a Jacuzzi® Hot tub after a long day at work is the perfect way to de-stress and unwind. The last thing you need, or want, is problems with your Hot Tub! But don’t worry, we’re here to help!

We’ve put together a list of the most common issues to help you find the problem as soon as possible!

The Hot Tub pump is making a strange noise.

This is usually a sign they need to be replaced. Any grumbling noises may mean you need to make a few adjustments and squealing sounds indicate the bearings have worn out. Check for loose bolts and screws if you get a noisy hum coming from the pump. Hot Tub pump problems can impact the functioning of your jets. Check to see if your Jacuzzi® Hot Tub filter has got clogged up and make sure it hasn’t taken in any water. Check the valves in your pump are fully open and remove anything that could be causing it to clog up.

If you are at all concerned, we have a team of in-house engineers who will be able to come out to you and help you with any issues you may have. Feel free to call the team for more information.

To avoid these issues from occurring in the first place, we recommend keeping on top of your maintenance by having regular Hot Tub servicing. For more information on our Hot Tub servicing call our team of trusted Hot Tub specialists on 01276 477461, or email